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Enter your Product Key, and then click the Log In button.



CARES® Tip: View CARES online training programs on multiple devices: smart phones, tablets, laptops, or computers. Your time will be automatically tracked even if you access from multiple devices.

Don't have a Product Key?
  • When you purchased, you received an "instructions" e-mail. See the "Activate Your Purchase to Get Your Product Key" section.
  • If you work for an organization, please ask your supervisor for your product key.
Test Your Device
  • Test your computer or device: The best way to test if your computer or device functions with our programs is to view our publicly available CARES® Dementia Basics™ demo. Go to www.hcinteractive.com/BasicsDemo. Click through the screens to make sure you can hear audio and view videos.
Program Requirements
  • Computers/Devices: You can use desktop computers, laptop computers, tablets, and smart phones to access our programs. Your time will be automatically tracked even if you access from multiple devices.
  • Browsers: We support up-to-date versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. We do not recommend using Internet Explorer as it is no longer supported by Microsoft.
  • Operating Systems: We support Windows 8 or higher, macOS 10.11 or higher, Android OS 4.4 or higher, and iOS 9 or higher.
  • JavaScript: JavaScript must be enabled for HCI online training programs to track correctly. To check if JavaScript is enabled on your computer or device, visit www.Enable-JavaScript.com.
Technical Support